triangle

Go To Hear Ltd Privacy Policy

Your privacy is important to us.

lower-div
arrow-down

Go To Hear Ltd Privacy Policy

This privacy policy sets out how Go To Hear uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Go To Hear may occasionally change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect

We may collect the following information:

  • contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.

We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Go To Hear and GDPR

GDPR is a new law introduced in May 2018 that protects you and your data.  Go To Hear takes your data very seriously and the data we hold is used to fulfil our commitment to our customers and to maintain our customer accounts effectively.

1. Go To Hear created and used askacrowd.com as our survey system.  We asked individuals to register an interest in receiving more information about us. Communication regarding this interest will now come from Go To Hear.
Go To Hear will use the data gathered to contact individuals on this basis. By opting in you acknowledged that the information you provided would be processed in accordance with www.askacrowd.com. In the future Go To Hear will contact you under its privacy policy terms and conditions.

2. When filling in the Go To Hear sign up/register an interest forms on our website you were asked to give your consent to Go To Hear contacting you with related information. By actively consenting to Go To Hear contacting you, you are agreeing to receive further information via the email address you provided.  You will be contacted only if you opted-in and gave your consent.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookie Policy

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@gotohear.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to Go To Hear, Settle Town Hall, Market Place, Settle, North Yorkshire, BD24 9EJ, England. If you believe that any information we are holding on you is incorrect or incomplete, please write to the above address or email admin@gotohear.com. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Further general information about cookies is available at www.allaboutcookies.org/
For further information about Google Analytics please see www.google.com/analytics/learn/privacy.html