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Help/FAQ

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FAQ/Knowledge Base

  • General Questions

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  • How do I contact the help desk (customer services) and get support?

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  • My question isn’t listed – what do I do?

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  • How do I contact / message other members, fans, industry or musicians on Go To Hear?

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  • I’ve created my account as the wrong member type, what can I do?

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  • How do I manage my profile and profile page?

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  • How do I search for / discover new music / musicians?

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  • How do I reset my password?

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  • Can I use Go To Hear on my mobile phone / tablet?

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  • Money General Questions

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  • How do I track my payments?

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  • How does the GTH crypto token work?

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  • How do I withdraw the GTH crypto tokens I’ve earned?

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  • How do I withdraw my money?

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  • What are the fees to withdraw money/get paid?

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  • How can I see my earnings stats?

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  • Affiliate System & Earnings

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  • How do I sign others up and do I get a reward?

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  • If I share/promote someone else’s content can I earn anything?

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  • Will referral/affiliate rewards be recurring?

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  • How do I earn affiliate rewards?

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  • If someone shares/promotes my content do I earn anything?

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  • Music and Musicians

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  • How do I manage my music?

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  • How do I share/promote my music to earn?

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  • How do I upload music?

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  • How do I delete music?

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  • Can I charge for my music?

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  • How do I sell downloads?

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  • Music licensing – how does it work?

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  • Can I get paid for streaming my music?

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  • How do I protect my tracks from piracy?

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  • Where’s my music download for music I’ve bought?

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  • Share & Promote

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  • How do I promote a music track?

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  • How do I track and follow what I have promoted?

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  • How do I promote an article (blog post)?

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  • Writing Articles Blogs Reviews

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  • How do I write an article/blog/news/review?

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  • How do I edit or delete an article I've written?

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  • Playlists

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  • How do I create a playlist?

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  • How do I delete tracks from a playlist I created?

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